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En Sleep MS , estamos contratados con todas las principales organizaciones de mantenimiento de la salud (HMO) y todas las principales organizaciones de proveedores preferidos (PPO) para servicios médicos y clínicos. También participamos en programas gubernamentales como Medicare y MediCal.

Los beneficios para cada seguro enumerado pueden ser diferentes para los Servicios Clínicos, como la dispensación de equipos de CPAP y Consulta - Visitas de seguimiento para ver al Dr. Clerk. Se recomienda verificar siempre bajo su plan de salud individual, seguro o red para confirmar si el Dr. Clerk es un proveedor aceptado bajo la red de su plan de salud individual.

Un proveedor dentro de la red puede ahorrarle dinero

Elegir un proveedor dentro de la red puede ahorrarle dinero. Si elige configurar su dispositivo de estudio de sueño o CPAP con un proveedor fuera de la red, podría costarle más de $ 1000 por cada servicio. Alternativamente, elegir un proveedor dentro de la red puede resultar en que pague una fracción de ese costo. ¡Incluso puede que no pague nada!

Centrarse en una buena noche de sueño

Como proveedor dentro de la red, verificaremos su seguro y le proporcionaremos una estimación de sus gastos de bolsillo. Esto le proporcionará una imagen clara de su responsabilidad financiera antes de que comience su servicio. Con menos preguntas sobre finanzas, puede concentrarse en su objetivo de obtener el mejor sueño posible.

Cobertura de seguro: qué tener en cuenta

Cuando se trata de la cobertura de su seguro de salud, hay algunos datos que es importante recordar, que incluyen:

  • Para participar en un estudio del sueño, debe ser derivado por un médico de atención primaria o especialista.

  • Una vez que haya sido derivado, su seguro de salud generalmente cubrirá su estudio del sueño si se considera médicamente necesario.

  • Los planes de seguro HMO requieren autorización. Una vez que su seguro haya sido debidamente autorizado, podemos programar su servicio.

  • Muchos seguros PPO ahora también requieren autorización. Solicitaremos la autorización de su proveedor de seguros antes de proporcionar su servicio.

Recall Registration Demo
Philips Respironics

Recall Registration Demo

Frequently Asked Questions

What Happened? 


On Monday, June 14th, Philips Respironics issued a voluntary recall on nearly all of their CPAP, APAP, and BiPAP machines sold from 2009 until today, with some exceptions. 

Per Philips Respironics CEO Frans van Houten “We deeply regret any concern and inconvenience that patients using the affected devices will experience because of the proactive measures we are announcing today to ensure patient safety.” 

Per the Philips Respironics recall notice:

“We cannot stress enough that Philips is treating this matter with the highest possible seriousness, and are dedicating significant time and resources to address this issue. Our intention is to give affected patients and customers the service they expect and deserve as we resolve this matter as our top priority.

This effort includes wide-scale, global ramping up of manufacturing, repair, services, supply chain, and other functions to support the correction.

We are absolutely committed to supporting the worldwide community of patients who rely on our Sleep & Respiratory Care solutions for their health and quality of life, and the physicians and customers who are dedicated to meeting patient needs.”


Why Did Philips Respironics Issue a Voluntary Recall?


Philips Respironics identified there is a risk the PE-SUR sound abatement foam may degrade into particles that may enter the device’s air pathway and be ingested or inhaled by the user, and the foam may off-gas certain chemicals. The foam degradation may be exacerbated by the use of unapproved cleaning methods, such as ozone, and high heat and high humidity environments may also contribute to foam degradation.


What Is the Safety Hazard Associated With This Issue?


Per Philips Respironics, "possible health risks include exposure to degraded sound abatement foam and exposure to chemical emissions from the foam material. High heat and high humidity environments as well as unapproved cleaning methods such as ozone, may also contribute to foam degradation.

The Philips Respironics FAQs state:

In the event of exposure to degraded foam:

  • “The potential risks of degraded foam exposure include Irritation (skin, eye, and respiratory tract), inflammatory response, headache, asthma, adverse effects to other organs (e.g. kidneys and liver) and toxic carcinogenic effects.”

  • “To date, Philips Respironics has received several complaints regarding the presence of black debris/particles within the airpath circuit (extending from the device outlet, humidifier, tubing, and mask). Philips also has received reports of headache, upper airway irritation, cough, chest pressure and sinus infection.”

  • In the event of exposure to chemical emissions:“The potential risks of exposure due to chemical emissions from affected foam include headache/dizziness, irritation (eyes, nose, respiratory tract, skin), hypersensitivity, nausea/vomiting, toxic and carcinogenic effects.”

  • “To date, Philips has not received reports of patient impact or serious harm as a result of this issue.”


Is This an Official Recall?


Yes. Per Philips Respironics, the issuance of the notification is a recall in the U.S., and field safety notice in International Markets, according to regulatory agency criteria.

This recall notification/field safety notice has not yet been classified by regulatory agencies.

As this is an official recall, Philips Respironics must adhere to the regulatory requirements of a recall and specify the steps dealers, must follow to adhere to the recall. 


Which Philips Respironics Products Are Impacted?


What CPAP machines are on recall? Many of the Philips Respironics CPAP, APAP, and BiPAP machines sold from 2009 onward except the DreamStation 2 used this type of sound abatement foam and are impacted by this recall.


List of Philips Respironics CPAP Machines Recalled in 2021


Continuous Ventilator, Minimum Ventilatory Support, Facility Use

E30 (Emergency Use Authorization)

Continuous Ventilator, Non-life Supporting

DreamStation ASV
DreamStation ST, AVAPS
SystemOne ASV4
C Series ASV, S/T, AVAPS
OmniLab Advanced Plus In-Lab Titration Device

Non-continuous Ventilator

SystemOne (Q Series)
DreamStation (CPAP, Auto CPAP, BiPAP)
DreamStation Go (CPAP, APAP)
Dorma 400, 500 CPAP
REMstar SE Auto CPAP

Continuous Ventilator

Trilogy 100 Ventilator
Trilogy 200 Ventilator
Garbin Plus, Aeris, LifeVent Ventilator

Continuous Ventilator, Minimum Ventilatory Support, Facility Use

A-Series BiPAP Hybrid A30 (not marketed in the US)
A-Series BiPAP V30 Auto Ventilator

Continuous Ventilator, Non-life Supporting

A-Series BiPAP A40 (not marketed in the US)
A-Series BiPAP A30 (not marketed in the US)

How Do I Know if My Device Was Recalled?

The best way to know if your device is included in the recall is to register your machine for the recall. During the registration process, Philips Respironics will either let you know your machine is not included in the recall or provide you with a confirmation number.


To register your device and check if your machine is included in the recall:

  1. Locate the serial number of your device. The label on the bottom of the unit features a series of letters and numbers that follow the SN or S/N on the label. If you need assistance finding your serial number, you can use this handy guide.

  2. Go to Philips Respironics recall website.

  3. Complete the registration form. Provide your information such as your name, address, and phone number so Philips Respironics can contact you regarding this recall. Be sure to use your current personal information, regardless of the information you provided at the time of purchase.

  4. Watch for confirmation. Once you’ve completed your registration, if your machine is not included, you will see a message saying your device is not included in the recall. If your machine was included in the recall, you will receive a registration confirmation number as well as important recall updates from Philips Respironics. Please be sure to save the confirmation number provided for your records. Along with your confirmation number, you will receive information about the next steps in the recall process from Philips Respironics. 

Should you continue using your machine if it is on the recall list? 

According to Philips Respironics:

  • For patients using affected BiLevel PAP and CPAP devices: Discontinue use of your device and work with your physician or Durable Medical Equipment (DME) provider to determine the most appropriate options for continued treatment. To continue use of your device due to lack of alternatives, consult with your physician to determine if the benefit of continuing therapy with your device outweighs the risks identified in the recall notification.*

  • For patients using affected life-sustaining mechanical ventilator devices: Do not stop or alter your prescribed therapy until you have talked to your physician. Philips recognizes that alternate ventilator options for therapy may not exist or may be severely limited for patients who require a ventilator for life-sustaining therapy, or in cases where therapy disruption is unacceptable. In these situations, and at the discretion of the treating clinical team, the benefit of continued usage of these ventilator devices may outweigh the risks identified in the recall notification.*

*  This is a recall notification for the US only, and a field safety notice for the rest of the world


Here is the American Association of Sleep Medicine’s guidance to patients regarding the recall. 

If you continue using your device, please note that ozone is referenced by Philips Respironics as a potential contributing factor to degraded foam. 

Additionally, Philips Respironics suggests patients review the age of their devices, as they are typically recommended to be replaced after five years of use.

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